Last updated: 19 August 2026

Terms of Service

These Terms govern your use of this website and any purchase of Vantra products. By placing an order you agree to them.

Contact: vantrahelp@gmail.com.

1. Eligibility

You must be at least 18 years old to purchase. By ordering you confirm that you are 18 or over and legally able to enter into a contract.

2. The product: what Vantra is and is not

Vantra Rosemary Scalp Oil is a cosmetic product intended to condition the scalp and hair. It is not a medicine, drug, or medical device.

It is not intended to diagnose, treat, cure or prevent any disease or medical condition, including hair loss, alopecia, or any scalp disorder. It has not been evaluated or approved by the FDA or any equivalent regulator. Nothing on this site is medical advice.

Hair thinning can have many underlying causes. If your hair loss is sudden, patchy, painful, or accompanied by other symptoms, consult a doctor or dermatologist. Individual results vary and we make no guarantee of any particular outcome.

3. Safe use and allergies

  • For external use on the scalp only. Do not ingest.
  • Keep away from eyes; rinse with water if contact occurs.
  • Keep out of reach of children.
  • Patch test on the inner forearm for 24 hours before first use.
  • Discontinue immediately if irritation, redness, itching or rash occurs.
  • Do not apply to broken, damaged or inflamed skin.
  • If you are pregnant, breastfeeding, have a known allergy to rosemary or plants in the Lamiaceae family, or are using a prescription scalp treatment, consult a healthcare professional before use.
  • You are responsible for reading the ingredient list on the product label before use.

4. Orders and acceptance

An order is an offer to buy. We may decline or cancel any order, including for suspected fraud, pricing errors, or stock issues, and will refund in full if we do.

Prices are in USD and may change at any time; the price shown at checkout applies to that order.

5. Welcome Offer

Welcome pricing is available on a customer's first order only.

The countdown shown on the site is a per-visit price hold, not a global sale deadline. It does not represent a limited quantity or a sale that is permanently ending.

Standard list price is $42.00 per 30ml bottle. Welcome pricing cannot be combined with other promotions and is limited to one per customer or household.

6. Subscriptions: automatic renewal

This is a recurring subscription that renews automatically until you cancel.

  • Single bottle plan: $24.65, billed and shipped every 30 days.
  • 3-Bottle Set plan: $50.15, billed and shipped every 90 days (approximately every 3 months).
  • Your subscription price is locked at the rate shown at signup and will not increase at renewal. If we ever change subscription pricing we will give you at least 30 days' notice by email before the change takes effect, and you may cancel before then.
  • Your payment method will be charged automatically on each renewal date without further action by you.
  • We will email you a reminder before each renewal charge.
  • You may cancel at any time, for any reason, with no cancellation fee, by emailingvantrahelp@gmail.com or using the cancellation link in any order confirmation email. Cancellation takes effect on the next billing cycle. Cancel at least 48 hours before your renewal date to avoid being charged for that cycle.
  • If an order has already shipped when you cancel, that order is still covered by our 60-day guarantee.

7. Shipping and delivery

We aim to dispatch orders within 3-5 business days of order confirmation. Delivery times after dispatch depend on the carrier and are estimates, not guarantees. They may be affected by carrier delays, customs, weather or events outside our control.

Risk of loss passes on delivery. If we cannot ship within the stated window we will notify you and you may cancel for a full refund. International orders may be subject to customs duties and import taxes, which are the recipient's responsibility.

8. Returns and guarantee

See our Returns & Refunds Policy, which forms part of these Terms.

9. Acceptable use

No scraping, reselling without authorization, reverse engineering, or use of the site for unlawful purposes.

All site content, branding, product photography and copy are our property or licensed to us; do not reproduce without permission.

10. User content and reviews

If you submit a review, photo or testimonial, you grant us a non-exclusive, royalty-free licence to display it. You confirm it reflects your genuine, honest experience.

We do not offer payment or free product in exchange for a positive review specifically; where a reviewer received a free or discounted product, that will be disclosed on the review. We may remove reviews that are abusive, fraudulent, off-topic or contain medical claims.

11. Disclaimer of warranties

The site and products are provided "as is" to the maximum extent permitted by law, except for warranties that cannot legally be excluded.

12. Limitation of liability

To the maximum extent permitted by law, our total liability for any claim arising from a purchase is limited to the amount you paid for that order. We are not liable for indirect or consequential losses.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.

13. Consumer rights

Nothing in these Terms removes or limits any statutory consumer rights you have under the mandatory consumer protection laws of your country or state of residence. Where those laws conflict with these Terms, those laws prevail.

14. Governing law and disputes

These Terms are governed by the laws of the United States, without prejudice to the mandatory consumer protection rights described above.

Before formal proceedings, contact us at vantrahelp@gmail.com and we will try to resolve the issue directly.

15. Changes

We may update these Terms. The version in effect at the time of your order applies to that order.

Questions? Email vantrahelp@gmail.com.